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It all starts with our people.

We're more than just a company – we're a family. Our employees are our greatest asset and we're committed to providing them with a supportive and inclusive workplace where they can thrive.

Our Values

Be Customer Obsessed

We want happy customers. Everything we do should be driven by delighting them.

Own and Drive Change

Our business sector is constantly evolving. We take ownership for making positive change happen in the business so that Wavecrest continues to succeed.

Speed Wins

Speed is important in our sector. We work quickly to achieve results and don’t let barriers stop us getting things done.

Success Comes from Working as a Team

We’re stronger together and when we collaborate in teams.

Be Proud to Work at Wavecrest

We take pride in our work and are proud to be part of Wavecrest. We celebrate success and have fun.

Here's What our Employees Have to Say

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Olivia - Customer Services Advisor

"There's always a warm and welcoming environment in the office. It's such an amazing team to be a part of and we are all one big family. 

Everyone always looks out for each other and there isn't a day that goes by when we don't work as a team."

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Riaz - Customer Service Advisor

"Working in Customer Service at Wavecrest is a huge privilege and responsibility. Being the 1st point of contact for our customers, we offer vital support and assistance to help them keep in touch with their loved ones via our apps."

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Dee - Strategy and Solutions Associate

"Over the past eight months as a 'Strategy and Solutions Associate' at Wavecrest, I've been granted a degree of flexibility that's both rewarding and empowering. 

One aspect that stands out is the support from my line manager, who not only values my insights but also encourages me to delve into various aspects of the business. 

Being selected to be part of the Inspire and Grow mentoring programme has shown the business' willingness to invest in their talent. To put it simply, Wavecrest has given me a platform to grow, learn, and feel genuinely valued - it's been a great journey so far."

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We offer competitive compensation and benefits packages, opportunities for growth and development, and a fun and exciting work environment.

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What's included... the usual stuff:

  • Competitive Salary
  • Bonus scheme
  • 25 days annual leave to recharge those batteries.
  • Public Holidays
  • Pension scheme for future planning
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Our juicy benefits:

  • Development, personal or career, your choice
  • Inspire and grow with industry leading mentors
  • Corporate events
  • Breakfasts fit for kings and queens!
  • Free beverages to keep you hydrated and alert
  • Private Healthcare Insurance (subject to role)
  • Mental Health Support when you need it
  • Hybrid working

All of the above is wrapped up within our Head Office in the heart of the City of London, or in our Customer Service Centre of Excellence north of the wall!

Our Inspire and Grow Mentoring Program

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At the heart of Wavecrest is our people. We recognise the importance of investing and developing in our talent to enable them to succeed in their careers.

That’s why we launched the annual program, and it includes:

  • Improved personal and career development
  • Supporting new joiners in their first job
  • Leadership development
  • Attracting and retaining an inclusive and diverse workforce
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We also encourage our employees to join the team that comes up with ideas to make Wavecrest a better place to work. You can:

  • Be involved in running the business e.g. provide ideas and formulate our working from the office strategy
  • Give team members the opportunity to lead events or projects that would normally be done by leadership e.g. run the monthly townhall
  • Give individuals a platform for their opinions, and ideas that will improve the business can be shared and implemented
  • Improve colleague engagement e.g. celebrate diversity and inclusivity throughout the year